HYPER is professional and has high quality equipment that does the job right the first time. They are on time, thorough and clean. As a customer that had a different company out that did not do their job right, I have a radar out and HYPER is a... company that truly cares about what they do and making sure their customers are happy. Thank you HYPER!read more
I reached out to this company via email inquiring about an estimate to clean my home's air ducts. Shortly thereafter (on a Tuesday), I received a text message from Mitchell, who represented himself as the owner, with a few basic questions (address,... number of ducts, etc.) to which I promptly responded. The next message from Mitchell included a price, a date of next opening and the link to a YouTube video. I received another message from Mitchell the following morning (less than 12 hours later) "circling back around" to see if I had made my decision. I thanked him for reaching out and informed him that "I hope to have time to look at it by the end of the week." Mitchell reached out again on Saturday, I asked a couple of follow-up questions, to which he immediately responded. Later that afternoon (4:08PM), Mitchell requested that I send him a $50 deposit via PayPal link he would email me so I could "reserve my spot." Since I had not yet received all the responses to my additional questions, I was not yet ready to make a decision. Later on Saturday evening (8:18PM), just four hours after his last message and on the same day we had previously communicated, I received a text from Mitchell that he had "banned" my number from his system and that I am "no longer eligible for HYPER services" because he isn't "a fan of people who waste his time and lack the ability to communicate." I consider this behavior unacceptable and find it fortuitous that, in acting out, Mitchell saved me the possibility of working with such an unprofessional company. I am writing this review to ensure that others are aware of the type of individual they will be working with if they reach out to HYPER Carpet & Air Duct Cleaning.read more
They were very professional and very polite. I had some bad stains on the carpet and they did a really nice job of getting those up. I am recommending them to my daughter and son-in-law to use. I thought their prices were reasonable. I would use... them again.read more
Mitch is a very nice guy and completed my duct cleaning under 2 hours and did a great and detailed job. His price came back better than other companies and did not add on as he went; it was one fee. I definitely recommend Hyper for air duct cleaning!
My air duct cleaning was experience AMAZING!!! Thanks to HYPER. Price was budget friendly. Mitch the owner was a delight to work and talk to. He explained the process and what he was going to do thoroughly. I got a air purifier, humidifier and a... neat thermostat installed. Can't wait to control the temperature of my home thru my phone. Thanks Mitch!!read more
The only reason why I gave Hyper a 5 star rating is because I couldn't give them a 10. From start to finish, i was impressed with the vent cleaning service we received. Mitch was on time, professional, friendly, and was able to explain the process.... I highly recommend them for any duct cleaning needs.read more